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My Years in Teleperformance: Book 2 – The Escalations Team

Vannah became the first member of team Darrel to become an escalations representative. And it was a good move considering that she represented gay cross dressers and LGBT in general. Soon thereafter, Mommy Joie asked around for recommendations, and Darrel gamely gave his for me. Mommy Joie listened to my calls, checked my stats, probably… Continue reading My Years in Teleperformance: Book 2 – The Escalations Team

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2012 Year-Ender & A Hopeful 2013 Opener

Alright, so Christmas celebrations are almost over and everyone is gearing towards new years day preparation and to-do's for the year to come. I look back and try to remember everything relevant, fun, and meaningful that's happened in the year 2012 as we usher 2013 in. Here's a brief round-up of 2012: January - The… Continue reading 2012 Year-Ender & A Hopeful 2013 Opener

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The Joys And Pains of Being A Trainer

I have been a trainer for 28 months running. For an account like sprint, I know a lot of you would agree on how stressful it can be. Let me start by telling you how I applied for the post. I was already an escalation agent / floorwalker / SME when an opening for the… Continue reading The Joys And Pains of Being A Trainer